SREcon24 Americas - Measuring Reliability Culture to Optimize Tradeoffs: Perspectives from an...

SREcon24 Americas - Measuring Reliability Culture to Optimize Tradeoffs: Perspectives from an Anthropologist

Kathryn (Casey) Bouskill, Meta

Understanding how culture influences engineering practices is often a black box. At Meta, we focused on transforming our mantra of “move fast and break things,” to “move fast with stable infrastructure” by giving attention to the cultural elements of doing reliability work. This talk describes this process and decodes how to systematically measure the on-the-ground perspectives of engaging with reliability work so that …

americas anthropologist black box box culture engineering fast infrastructure mantra measuring meta perspectives practices reliability things understanding