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SREcon24 Americas - Build vs. Buy in the Midst of Armageddon
April 18, 2024, 10:22 p.m. | USENIX
USENIX www.youtube.com
Reggie Davis
What happens when you've got a team of SREs who get downsized and smacked with an increasing workload? This is the story of my small team's wild ride of revamping our in-house incident tool.
Spoiler: It turned into a "make or buy" debate real quick!
Picture this: a team of 10 becomes a merry band of 3, drowning in a sea of issues, requests, and feedback. Unexpectedly, …
americas armageddon build house incident story team tool workload
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