SREcon23 Americas - Not All Minutes Are Equal: The Secret behind SLO Adoption Failure

Not All Minutes Are Equal: The Secret behind SLO Adoption Failure

Michael Goins and Troy Koss, Capital One

Join us as we help you understand, calculate, and eventually prove SLOs value. Despite SLOs frequent introductions across industry forums and literature, their actual formulaic definition is obscured. We'll show how to look past the disconnect of marketing and the actual calculations of SLOs. Attendees will learn key differences between time-based vs event-based measurements. We will compare and contrast these methods as …

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