Aug. 17, 2023, 4:50 a.m. | USENIX

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SREcon23 APAC - SRE Engagement Model Transition in Building and Expanding SRE Team

Shimpei Sasano, JCB Co., Ltd., and Ryotaro Takeda, NTT Data Corporation

In this talk, we will share our transition of the SRE team's engagement model from a start-up to a team capable of supporting a 400-person organization. We responded to challenges as the business and organization grew by changing the team's engagement model and mission through three main phases: Launch, Specialization, Expansion. We hope our transition story …

apac data engagement ntt ntt data organization share sre start start-up takeda team transition

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