SOUPS 2023 - Lacking the Tools and Support to Fix Friction: Results from an Interview Study...

SOUPS 2023 - Lacking the Tools and Support to Fix Friction: Results from an Interview Study with Security Managers

Jonas Hielscher, Markus Schöps, Uta Menges, Marco Gutfleisch, Mirko Helbling, and M. Angela Sasse, Ruhr University Bochum

Security managers often perceive employees as the key vulnerability in organizations when it comes to security threats, and complain that employees do not follow secure behaviors defined by their security policies and mechanisms. Research has shown, however, that security often interferes with employees primary …

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