HealthTech '14 - Ethnography of Computer Security Evasions in Healthcare Settings: Circumvention

Ethnography of Computer Security Evasions in Healthcare Settings: Circumvention as the Norm

Jim Blythe, University of Southern California; Ross Koppel, University of Pennsylvania; Vijay Kothari and Sean Smith, Dartmouth College

Healthcare professionals have unique motivations, goals, perceptions, training, tensions, and behaviors, which guide workflow and often lead to unprecedented workarounds that weaken the efficacy of security policies and mechanisms. Identifying and understanding these factors that contribute to circumvention, as well as the acts of circumvention themselves, is key to designing, …

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