Authy is a dangerous program. The desktop app regularly completely stops working, locking you out of your accounts. Support is completely apathetic.

The desktop app will suddenly just stop opening. You click on the exe or shortcut and nothing happens. I've never experienced this with any program ever. This is not an acceptable bug to hand-wave away for any regular application, much less a security application that we rely on for access to our important accounts.

It seems to be a bug associated with the app updating to a new version.

Support acts like it's no big deal, "just uninstall and reinstall". …

access accounts app application authy bug click desktop important privacy program security support working