Why MSSPs Must Go Beyond Pure Efficiency to Deliver Value in Cybersecurity

Today’s managed security service providers (MSSPs) are faced an eternal struggle when it comes to their customers. They must be able to provide a sufficient level of value while at the same time maintaining operational efficiency. This balancing act isn’t easy, especially since focusing on one side will have major knock-on effects to the other. Let’s dive into this conundrum. 

What is value?

For a customer of an MSSP, their value expectation is to get the most for their money …

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