Why GenAI fails at full SOC automation

A rapidly growing number of organizations are exploring the use of generative AI tools to transform business processes, improve customer interactions, and enable a variety of new and innovative use cases. But technology leaders who hope to harness GenAI tools to build a completely autonomous security operations center (SOC) might need to keep their expectations in check.

The reasons, Forrester Research analysts Allie Mellen and Rowan Curran say in a new research note, have to do with the fact …

ai tools automation autonomous build business cases center customer enable genai generative generative ai harness hope leaders operations organizations processes security security operations security operations center soc technology technology leaders tools transform use cases