Why Are Credit Unions Behind on IT Security?

I’m in the process of assuming POA for a parent and to make changes to certain accounts (mortgage, checking/savings accounts) I have to provide proof which I have and is expected. However, when I contact them to provide additional documents that contain PII (SSNs) they’re almost always like, “Sure, you can just email it to us.” I’m sorry, I can do what? Is there no secure mechanism in place to receive electronic documents? “Or you can fax it to us.” …

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