March 7, 2024, 9:45 p.m. | Brandon Vigliarolo

The Register - Security www.theregister.com

'We refuse to operate as customer service representatives'

A group of 41 US state attorneys general, tired of serving as a customer complaint clearinghouse for Facebook and Instagram users, have sent a letter to Meta asking it to figure out how to reduce a "dramatic and persistent spike" in account takeovers.…

account account takeover asking customer customer service facebook fix general instagram letter meta problem service state support takeover

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