May 16, 2023, 3:01 p.m. | Matthew S. Smith

IEEE Spectrum spectrum.ieee.org



On 11 March 2023, Samsung’s Device Solutions division permitted employee use of ChatGPT. Problems ensued. A report in The Economist Korea, published less than three weeks later, identified three cases of “data leakage.” Two engineers used ChatGPT to troubleshoot confidential code, and an executive used it for a transcript of a meeting. Samsung changed course, banning employee use, not of just ChatGPT but of all external generative AI.

Samsung’s situation illustrates a problem facing anyone who uses …

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