Vietnam ramps up digital transformation but users report snags in biometric updates

As citizens of Vietnam stare down the July 1 implementation of mandatory biometric verification for new mobile banking users and large transactions, users have reported difficulties updating their data, according to a report from Vietnam News.

“Customers have been told to update their facial images and chip-based ID cards by July 1 to avoid disruptions in high-value online transactions,” says the report. Yet users complain of errors, incompatibility of chip-based ID cards with smartphones that don’t have NFC readers, and …

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