UPDATE: Bank of America is using phone numbers from 3rd party databases to authenticate and verify users

TLDR: I have verified that Bank of America is in fact using phone numbers from 3rd party databases to authenticate users and that they are not using fake/decoy numbers as an extra security measure (the consensus from commenters on my original post).

1. I posted that Bank of America is using phone numbers from 3rd party databases to authenticate and verify users when you call support (something B of A told me they’re doing). Original post here: https://www.reddit.com/r/cybersecurity/s/EVAnsDl5xB

2. The …

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