Toil! What is it good for? - Akira Brand - RSA24 #1

- What is Toil
- Cost of toil
- We'll gladly show you how we reduced it and how you can too, but... you have to come to the talk to find out!

Segment Resources:
https://sre.google/sre-book/eliminating-toil

Cherniss (1980) introduced burnout as a process in which engaged employees withdraw from their jobs as a reaction to ongoing job strain

Maslach and Leiter’s (1997) definition of burnout as the process by which formerly important, meaningful, and challenging work (i.e., work that is …

akira brand burnout can cost employees find good process resources rsa24 segment the talk what is