To OOB, or Not to OOB?: Why Out-of-Band Communications are Essential for Incident Response

tl;dr Communications are critical during an incident. If you cannot coordinate, collaborate, and inform actions and information about an incident, the incident response will eventually fail. Normally, this isn’t an issue, as organizations have resources like Microsoft 365 email, SharePoint, Slack, and Teams to use to communicate with each other. However, what happens when those...

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