SREcon23 Americas - Watering the Roots of Resilience: Learning from Failure with Decision Trees

Watering the Roots of Resilience: Learning from Failure with Decision Trees

Kelly Shortridge, Fastly, Inc.

Software systems are complex, sociotechnical systems with SREs constituting a critical element; without humans, our software systems can't adapt. Understanding our system's reality and how it adapts in response to changing conditions is no small feat.

In this talk, we'll explore how SREs can align their mental models of the system with reality. We'll start by covering adaptation in complex systems, elucidating the necessity of …

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