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SREcon22 EMEA - Meatbag Systems: How Our Reliability Culture & Practice Evolved over Time
Feb. 3, 2023, 1:39 a.m. | USENIX
USENIX www.youtube.com
Andrew Howden and Salomé Santos, Zalando
The reliability of production systems is not only an property of how the system is designed and implemented, but also how the meatbags (people) who maintain those systems understand them, the value of those systems to the end consumers, and their roles and responsibilities.
Our journey to become more reliable has been a wild ride. Through our journey, we've had to examine what …
amp consumers culture emea end journey people practice reliability responsibilities roles system systems understand value zalando
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