Spectrum CCPA denied

After filling out a CCPA request for deletion in January (which included unbelievably creepy personal questions about myself and family members for "verification"), just received an email which stated:

*We must deny your request for the following reason(s):*

* *We've determined that this information must be retained because:*
    *• It's necessary to provide service within our terms and conditions.*
    *• It's necessary to maintain network security and prevent fraud, denial of service attacks, etc.*
    *• It may be necessary to …

attacks ccpa conditions deletion denial of service email etc family fraud information january may network network security personal privacy questions request security service spectrum terms verification