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ServiceNow integrates Infobip solutions to enhance customer experience
Help Net Security www.helpnetsecurity.com
Infobip has integrated with ServiceNow to provide enhanced messaging capabilities for ServiceNow customers. The integration improves the customer experience by using two-way messaging for customer support, resulting in faster response times, consistent messaging, and increased customer satisfaction. Business messaging continues to gain popularity, reaching 2.7 trillion messages globally in 2020, according to Juniper Research. Through this integration, ServiceNow customers can access Infobip’s omnichannel communications platform. Infobip’s messaging solution for ServiceNow enables businesses to deliver one-to-one … More →
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