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Privacy group challenges Ryanair’s use of facial recognition
July 28, 2023, 6:27 p.m. | Beverly Crawford-Westre
Biometric Update www.biometricupdate.com
Digital rights group NOYB has filed a complaint against Ryanair, Europe's largest airline by passenger numbers. The complaint alleges that Ryanair is infringing on customers' data protection rights by using facial recognition for identity verification when booking through online travel agents and directly on its website or app.
NOYB, a European non-profit group led by Austrian privacy activist Max Schrems, lodged the complaint with Spain's data protection agency on behalf of a complainant who booked a Ryanair flight through the …
airline app biometrics biometrics news booking challenges customers data data privacy data protection digital digital rights europe facial facial recognition gdpr identity identity verification non non-profit noyb numbers privacy profit protection recognition rights ryanair travel travel and tourism verification website
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