Jan. 23, 2023, 9:59 a.m. | /u/WillowItchy994

cybersecurity www.reddit.com

Hi All,

I've been serving in a large MSP, for many years at the same customer/account. Currently I'm a Service Delivery Manager, over a Infrastructure and Cloud managed service, of approx 60 engineers.

I have been getting burnt out with my role, with afterhours escalations (major incidents) and back to back meetings (to name a few). I have a bunch of security service levels, that I actively help participate in, as I have found that vulerability management energises me. I …

account back cloud customer cybersecurity delivery engineers grc incidents infrastructure large major managed manager msp name role security service service delivery manager

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