PagerDuty Status Pages provide proactive customer communication during incidents

Status Pages allow PagerDuty customers to proactively communicate status updates with their customers while keeping both internal technical teams and customer service teams informed, as well. Intuitive, easy to use, and able to be set up in minutes, the new add-on feature is fully integrated into the PagerDuty platform, minimizing friction and eliminating context switching as teams are working to both resolve an incident and inform customers of its status. This release continues to expand … More →

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communication context context switching customer customers customer service incident incidents industry news internal pagerduty platform proactive service teams technical updates working