Nuance, Au10tix security incidents expose client customer data

U.S. healthcare provider Geisinger Health has revealed that a former employee of Nuance Communications Inc. accessed patient data without authorization. This incident has raised concerns over the security of sensitive information belonging to hundreds of thousands of individuals.

Nuance, a voice biometrics provider acquired by Microsoft in 2021, provides employee authentication services to Geisinger.

On November 29, 2023, Geisinger discovered that a former Nuance employee had accessed specific Geisinger patient information just two days after their termination. Geisinger notified …

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