Nov. 14, 2022, 2:20 a.m. | Jason Ceci, Jonah Stegman, Hassan Khan

cs.CR updates on arXiv.org arxiv.org

Electronics repair and service providers offer a range of services to
computing device owners across North America -- from software installation to
hardware repair. Device owners obtain these services and leave their device
along with their access credentials at the mercy of technicians, which leads to
privacy concerns for owners' personal data. We conduct a comprehensive
four-part study to measure the state of privacy in the electronics repair
industry. First, through a field study with 18 service providers, we uncover …

electronics industry no privacy privacy repair

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