MS SelfService Reset/MFA

Where I work there’s remote access to the network and everyone who forgets their password can go to the Microsoft website and do a SSPR. For us, we enter our username (which is our email address) and if course not the password. We get a screen asking if we’d like an MFA code or a voice call with code sent to a phone number we’ve already preregistered with. Third option is a code sent the MS authenticator app. We have …

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