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Mastercard Deploys AI to Power CX and Fight Fraud
Feb. 5, 2024, 5:19 p.m. |
BankInfoSecurity.com RSS Syndication www.bankinfosecurity.com
Mastercard, a global leader in payments, is expanding its use of artificial intelligence beyond traditional applications. The company has deployed AI to prevent fraud and enhance customer experience, efficiently handling a 20% increase in inquiries and navigating through extensive manuals.
applications artificial artificial intelligence beyond customer customer experience experience fraud global handling intelligence leader mastercard payments power rohit the company
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