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"I just hated it and I want my money back": Data-driven Understanding of Mobile VPN Service Switching Preferences in The Wild
March 5, 2024, 3:11 p.m. | Rohit Raj, Mridul Newar, Mainack Mondal
cs.CR updates on arXiv.org arxiv.org
Abstract: Virtual Private Networks (VPNs) are a crucial Privacy-Enhancing Technology (PET) leveraged by millions of users and catered by multiple VPN providers worldwide; thus, understanding the user preferences for the choice of VPN apps should be of importance and interest to the security community. To that end, prior studies looked into the usage, awareness and adoption of VPN users and the perceptions of providers. However, no study so far has looked into the user preferences and …
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