I don't like working on service teams.

All the jobs I've had so far - SOC, Helpdesk, then email SOC are all live-service positions. Tickets, Queues, Tiers, seemingly endless.. it sucks. Our company has a boojie "unlimited vacation" policy unless you happen to work on a service team like ours, then it's nigh-impossible to take vacation without fucking over your co-workers. And you end up taking like 2-3 weeks a year and it still fucks over your coworkers. Meanwhile project teams like dev are able to take …

cybersecurity don service teams working