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How do you store procedures that your Team should follow?
Dec. 7, 2022, 5:12 p.m. | /u/giovamo
For [Blue|Purple] Teams in Cyber Defence www.reddit.com
I work in an MSSP company and we have custom procedures for few customers (e.g. isolate endpoint when anything pops up, no isolation on server, do a phone call here, do not call if some condition match, etc.) and we created internal procedures to deal with those cases.
I noticed that sometimes these procedures are not used because the on-duty analyst doesn't remember that there is a custom procedure and stick with the default one.
So, my question …
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