Genshin Impact withholding my personal information

I made an access request to Genshin Impact for my personal information. I was only provided with basic profile information like my email address. I thought they misunderstood my request. So, I clarified my request in response to ensure they knew what I was asking for. They did provide my information but I know that they are withholding information. Under PIPEDA, I also have the right to be provided with an account of the use that has been made is …

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