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Fraudsters pass KBA better than genuine customers
April 26, 2022, 8 a.m. | Help Net Security
Help Net Security www.helpnetsecurity.com
Per Pindrop, data dealers have grown more sophisticated and now offer more services, better details and more organized information. As a result, 2021 was a record breaking year for data breaches. In fact, bad actors actually had better performance than genuine customers at answering security questions. Data breaches and the dark web are compromising service providers’ abilities to use knowledge-based or out-of-wallet questions to authenticate customers. As board members demand better customer experience, it’s shown … More →
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