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Former TSB chief information officer fined £81,000 over IT meltdown in 2018
Data and computer security | The Guardian www.theguardian.com
Regulator says Carlos Abarca ‘failed to take reasonable steps’ to ensure outsourcing firm was ready to migrate accounts en masse
UK regulators have imposed an £81,000 fine on a former TSB information officer over the bank’s IT meltdown in 2018 that left millions of customers locked out of their accounts.
The Prudential Regulation Authority (PRA) said Carlos Abarca, who was TSB’s chief information officer at the time of the meltdown, “failed to take reasonable steps” to ensure that an outsourcing …
accounts authority bank banking business chief chief information officer customers data and computer security financial sector information locked locked out meltdown officer outsourcing pra prudential regulation authority regulation regulators tsb uk news