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Facebook – abysmal algorithms and customer disservice
Security Boulevard securityboulevard.com
Facecrooks nails Facebook/Meta on (at least) two of its less attractive attributes. Firstly, its reliance on artificial intelligence, in this case using a faulty algorithm to correct a faulty algorithm. Presumably because AI works out cheaper than human eyes for fact-checking. Secondly, its lack of commitment to customer service. Its refusal to consider issues where […]
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