Doing Collaborative Research and Design in Emerging Tech to Innovate for Walmart’s Customers

Authors: Stephanie Gannon, PhD, and Nevena Meier

“How can we design for what’s best for the customer?” is a question that often kicks off our Emerging Tech design and research discussions for what is next. Throughout the product development process, the Emerging Tech team keeps the customer at the center by valuing research-informed design. Emerging Tech’s charter is to deliver breakthrough capabilities that save customers time and money and enable associates and partners to quickly serve and delight customers anytime, …

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