all InfoSec news
Cognigy and Black Box partnership to accelerate deployment of conversational AI
Help Net Security www.helpnetsecurity.com
Cognigy has entered into a strategic reseller partnership with Black Box. By combining Cognigy’s conversational AI-based technology with Black Box’s comprehensive CX solution practice, including a global network of CX professionals, the companies will deliver AI-based solutions that drive customer experiences. The benefits to customers of the partnership include increased automation and efficiency, as well as improved customer satisfaction and loyalty. By automating routine customer interactions with AI-based virtual assistants, businesses can free up contact … More
The post …
benefits black box box companies customer customers deployment drive global industry news network partnership practice professionals reseller solution solutions strategic technology