ChatGPT at work: how chatbots help employees, but threaten business

Workhorse

Only a few months ago, ChatGPT and other chatbots based on large language models (LLMs) were still a novelty. Users enjoyed using them to compose poems and lyrics in the style of famous artists (which left Nick Cave, for example, decidedly unimpressed), researchers debated blowing up data centers to prevent super AI from unleashing Armageddon, while security specialists persuaded a stubborn chatbot to give them phone-tapping and car-jacking instructions.

Fast forward to today, and many people are already …

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