Bob Sullivan’s Dog Needs Tech Support

Bob Sullivan does a lot for his trusty golden retriever Rusty, including the maintenance of a busy social media presence. So, you can imagine his horror after losing his phone and with that his access to Rusty’s account. How’d it happen? Cyber!  All jokes aside, Bob’s predicament illustrates a major Big Tech flaw. When something breaks, especially in social media, there’s not always someone you can call to fix it. And with so many threat actors, big and small, setting …

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