Anyone use ServiceNow for security

Hey was just curious if anyone has used any of ServiceNow's security solutions. If so: What do you think about them? Which of their products do you use? How has your workflow changed before/after deploying SN? What solution did you switch from? Have you found it valuable and how specifically? Also, what is your role?

cybersecurity found hey products role security security solutions servicenow solution solutions switch what is workflow