US pharmacy Rite Aid banned from operating facial recognition systems

Pharmacy chain Rite Aid has been denied the right to run facial recognition systems in its stores for five years, by a Federal Trade Commission (FTC) ruling. The regulator found so many flaws in the retailer’s surveillance program that it concluded Rite Aid had failed to implement reasonable procedures and prevent harm to consumers in its use of facial recognition technology in hundreds of stores.

In May 2023, the FTC issued a warning that the increasing use of consumers’ …

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