Threat actors misusing Quick Assist in social engineering attacks leading to ransomware

Since mid-April 2024, Microsoft Threat Intelligence has observed the threat actor Storm-1811 misusing the client management tool Quick Assist to target users in social engineering attacks. Storm-1811 is a financially motivated cybercriminal group known to deploy Black Basta ransomware. The observed activity begins with impersonation through voice phishing (vishing), followed by delivery of malicious tools, including remote monitoring and management (RMM) tools like ScreenConnect and NetSupport Manager, malware like Qakbot, Cobalt Strike, and ultimately Black Basta ransomware.

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