April 29, 2024, 2:09 p.m. | Caleb

InfoSec Write-ups - Medium infosecwriteups.com

What if the person on the other end of the line isn’t really there to help you?

Customer service is the foundation of trust for many businesses. You’ve got a problem? They’ve got a solution. But what if the person on the other end of the line isn’t really there to help you?

Instead, they’re there to help themselves to your personal and financial information.

Welcome to the underbelly of the customer service scam.

What is the Customer Service Scam? …

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