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Think You’re Talking to Real Customer Service? Think Again: Unveiling the Customer Service Scam
April 29, 2024, 2:09 p.m. | Caleb
InfoSec Write-ups - Medium infosecwriteups.com
What if the person on the other end of the line isn’t really there to help you?
Customer service is the foundation of trust for many businesses. You’ve got a problem? They’ve got a solution. But what if the person on the other end of the line isn’t really there to help you?
Instead, they’re there to help themselves to your personal and financial information.
Welcome to the underbelly of the customer service scam.
What is the Customer Service Scam? …
businesses customer customer service cybersecurity end foundation hacking isn line problem programming real scam service solution startup talking technology trust
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