The Tech Behind Those Amazing, Flawed New Chatbots

True paradigm shifts are rare, which helps to explain the buzz around ChatGPT, a chatbot driven by so-called generative artificial intelligence that promises to revolutionize the way people interact with computers. It’s become a global sensation since its November launch by giving seemingly sophisticated yet plain-language answers to almost any kind of question. Technology giants such as Microsoft Corp., Google and Baidu Inc. are betting heavily on this new technology, which has the potential to

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