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Ready to Do Business With Machine Customers?
March 14, 2024, 2:11 p.m. |
DataBreachToday.co.uk RSS Syndication www.databreachtoday.co.uk
Machines are gradually taking on activities of human customers such as research, negotiations and user reviews. The rise of the AI customers marks a shift from machines as passive tools to active participants in economic transactions, said Donald Scheibenreif, vice president and analyst at Gartner.
analyst business commerce customers economic gartner human machine machines passive president research reviews tools transactions vice
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