Is Authy still a safe option?

They no longer answer tweets, their support email bounces… it’s feeling a little sus to me and I’m a bit worried since I have so many logins linked to it. Do you still trust Authy? I have been trying to clean up my privacy hygiene the last year and I’m a bit of a noob, so correct me if I’m wrong, but does anyone else find it odd the company doesn’t seem to care about customers anymore?

authy email logins privacy safe support trust tweets