Jan. 24, 2024, 1:23 p.m. |

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McKinsey Predicts up to 15% Profit Increase, Gen AI Use in All Areas of Banking
Bloomberg, JPMC, European Central Bank, Morgan Stanley, NASDAQ, HDFC ERGO and Commonwealth Bank Australia are harnessing gen AI to enhance productivity and customer experience. Gen AI has the potential to reshape job roles, redefine customer interactions and create new business models.

australia bank banking banking sector big customer customer experience european central bank experience gen gen ai hdfc job mckinsey morgan morgan stanley nasdaq productivity profit roles sector

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