Do you guys think helpdesk actually helps for a cybersecurity role?

On every post with someone with little experience asking about breaking into cybersecurity there's undoubtedly gonna be a top comment saying helpdesk first. I understand proving yourself a good employee and hoping to get promoted internally to a security role, but do you guys think experience working helpdesk is actually that beneficial for cybersecurity? I spent most of my time in helpdesk telling people to reset their router or to turn their wifi interface on and it just doesn't seem …

cybersecurity helpdesk