Dialpad PII Redaction enhances privacy protection

Dialpad released PII Redaction, an Ai-powered feature designed to fortify privacy safeguards of personal identifiable information (PII) and empower users with greater control over their data. As part of Dialpad Ai, a proprietary automatic speech recognition (ASR) and natural language processing (NLP) engine embedded across Dialpad’s sales, voice, meetings, messaging and contact center solution, PII Redaction acts as a powerful safeguard for customer privacy, security, and compliance. Sharing personal data with organizations online is a … More →

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ai-powered asr automatic center control data dialpad embedded engine feature fortify industry news information language messaging natural natural language natural language processing nlp personal pii privacy protection recognition redaction safeguards sales solution speech speech recognition voice