‘200% rise’ in voice scams in APAC as gangs pivot to call centers

There has been a 200 percent surge in voice scams from 2022 to 2023 in the APAC region according to a new report, fueled by “call center gangs” mainly operating from Southeast Asian countries such as Indonesia, Thailand, Malaysia, Cambodia, and Myanmar.

The report, released by digital fraud prevention firm BioCatch, claims criminals in the region are pivoting from sex trafficking to human trafficking for call center scams, as this offers higher profit margins.

These coerced workers are allegedly …

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